Privacy Policy
1. Information We Collect
We collect information that you provide directly to us when you book a tour, sign up for our newsletter, or contact us. This includes your name, email address, phone number, payment information, and secondary details such as dietary restrictions and bicycle sizing. We may also receive information from third-party partners to better personalize our travel offerings to your interests.
2. International Data Transfers
Velo Escapes operates globally. If you are a resident of the European Economic Area (EEA), the UK, or Switzerland, we ensure that your personal data is protected by Standard Contractual Clauses (SCCs) approved by the European Commission, ensuring a consistent level of protection regardless of where your data is processed.
3. Data Retention and Security
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. We implement industry-standard encryption and security protocols to protect your data, though no digital system is entirely impenetrable.
4. Your Rights and Choices
You have the right to access, correct, or request the deletion of your personal data at any time. You may also opt-out of marketing communications by following the 'unsubscribe' link in our emails. To exercise your data rights or for any privacy-related inquiries, please contact our Data Protection Officer at info@veloescapes.com or legal@veloescapes.com.